Join the dynamic team at a cutting-edge digital marketing agency specializing in e-commerce. Our client is a partner with product-obsessed brands, employing scientifically proven strategies to scale their revenue systematically. No guesswork, just targeted growth and tangible results. Their services range from UI/UX, SMS, and pop-ups to store development and email marketing. As part of our client's ambitious growth plan, they are expanding to include advertising, social media management (SMM), content development, and customer support to their service list within the next 12 months. Their small, remote, and e-com-obsessed team is dedicated to constant improvement, ensuring optimal results for their clients.

Role Overview:

We are looking for a dynamic and client-focused Account Manager to enhance the team. The ideal candidate is experienced with building and managing B2B client relationships, understands digital marketing concepts, and possesses strong communication skills.

Key Responsibilities:

• Client Management:
  • Act as the primary point of contact, cultivating strong, long-term relationships
  • Understand client needs and expectations to ensure satisfaction
• Requirements Gathering:
  • Engage with clients to comprehend their marketing goals
• Brand Integrity:
  • Oversee the quality of marketing materials, ensuring alignment with the client's brand standards
• Project Management:
  • Coordinate with internal teams and external partners to ensure timely delivery of marketing initiatives
  • Approve final deliverables in collaboration with the client
• Reporting and Analysis:
  • Deliver comprehensive reports on performance, providing insights and recommendations for future strategies
• Client Guidance:
  • Act as a guide throughout the client's journey with the agency, ensuring a seamless and positive experience

Key Competencies:

• Proven experience in account management, preferably in e-commerce or digital marketing
• Strong understanding of digital marketing strategies and e-commerce trends
• Excellent communication, presentation, and interpersonal skills
• Ability to manage multiple projects involving other team members and contractors simultaneously while maintaining attention to detail
• Proficiency in CRM software and familiarity with digital marketing tools
• Strong command of spoken and written English

Desired Qualifications:

• Marketing experience is highly desirable
• Background in project management
• Previous experience in sales or marketing roles is also considered

Culture Fit:

We value honesty, self-reliance, freedom, excellence in detail, and a commitment to continuous growth.

Join the team and be a key player in driving the success of the e-commerce clients through strategic account management.