'- Introduction and establishment of a holistic approach for proactive performance and capacity management for the SAP system landscape at ALDI:Business Capacity Management (trend forecast), Service Capacity Management (monitor, tune) and Resource Capacity Management (monitor, analyze) - Performing analyses of the current business process - Making recommendations for the tuning of processes - Supporting the development in the implementation of the recommendations - Specification and support in the implementation of relevant monitoring - Development of a capacity management database - Close coordination with the experts from the respective area (department managers, development, system administration) - Coordination and moderation of project meetings, workshops and presentations