We are looking for an Engineer specialized in Solar photovoltaic energy to join our Customer Success team for the DACH region (German-speaking countries). This is an entry level / internship role with the possibility to enjoy the company on a permanent basis afterwards. - Provide assistance to customers via email or conference call. - Optimize the designs of clients for better and more realistic results maximizing the value that the product delivers. - Provide technical support and training sessions to both current and potential clients. - Assist the corresponding Customer Success Manager in their assigned markets. - Provide technical support to the Marketing team to generate content. - Improve customer onboarding processes. - Evaluate and improve tutorials and other communication infrastructure. - When discovering new features, help ideate potential solutions & improvements alongside the Product team. - When launching new features to production, being part of the Quality Assurance team to ensure that everything in the product is working as expected.

- Recent graduate or student in last year of an engineering degree (preferably Industrial or Energy Engineering) - Excellent interpersonal and written communication in English and German (C1). - Knowledge in the design and development of solar PV plants.

- Masters degree in Industrial Engineering or Renewable Energy. - Work experience in solar PV. - Professional knowledge in other languages (Spanish, French, Dutch, Italian, etc.). - Passion in finding the best solution to customer questions/issues. - Ability to manage multiple priorities in a fast-paced environment. - Analytical mind with creative problem-solving abilities. - Strong work ethic, team player, and eagerness to learn. - Sociable, curious, open minded and creative.